CitySuite

A new generation of software for state and local government.

Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, Asset and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite.

Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules. Regardless of the strategy, we are committed to providing the solution that best supports the objectives of public sector organizations.

Benefits of CitySuite Software

Increase productivity with workflow integration

We’ve integrated workflow, brining smart applications CitySuite to improve departmental productivity. Users configure rules and associated actions to set up the workflow engine to automate business processes such as billing, cash receipting, collections and more.

Turn “system data” into useful information

Your customers can review account status and pay bills online. Internet ability for building inspection status, inquiry, scheduling and rescheduling provides customers 24/7 access. Customers can obtain Utility billing account information online, including the ability to view any consolidated account, view and print statements, view consumption history and payment history.

Minimal technology investment

Simply use a web browser to access all applications, eliminating costly hardware and software upgrades. Customers are not required to procure costly new hardware as the system supports an open platform with Windows, Linux and Unix for server platforms, and virtually any current release of commercially available relational database management systems.

Reduce the learning curve with an intuitive interface

Users can tailor the main screen layout using the “Favorites” bar and configure columns to display desired information. The System offers drill-down analysis features, the ability to “jump to” another area of the system and live links to provide users direct access to desired system areas regardless of the number of degrees of separation.

Minimize support calls

System data is easy to gather, view on the screen, print or export it to Excel. Data is selected by the column names. Simple or complex queries can be run without the user knowing any file format or table layout. Once records have been found they can be extracted into Excel or used to produce PDF or HTML reports. The queries can also be saved for future use.

Leverage existing user skills

Seamless office integration throughout all modules increases system acceptance. Microsoft Office products are used for merging letters, creating notifications and follow-up letters. Users can send bills via email and easily export data to Excel, Word or PDF files. The familiarity with Office products results in a more positive user experience.