As the year comes to a close, we’re gearing up for the release of the 2024 year-end service pack on December 15, 2024. Here’s everything you need to know to ensure a smooth update process.

Key dates and compatibility

This year-end update is independent of the 24.12 version release. To ensure compatibility, confirm your production environment is on one of the following supported versions:

• CitySuite Financials and Payroll: 06, 23.12, 24.06, 24.12
• Innoprise Financials: 8x
• Innoprise Payroll: 28.x

If your system is not on a supported version, please contact Barrett Jelvik for assistance.

Action required

We need your input to coordinate deployment. Please complete the 2024 year-end customer information form to:

• Specify your production version for Finance and/or Payroll.
• Provide your primary contact for deployment coordination.

Note: If you use both Finance and Payroll, submit a form for each. No support ticket is required to receive the service pack.

Next steps

After the service pack release, we’ll send a deployment request link. A member of our TechOps team will then contact your designated representative to schedule deployment.

Support and training

The process for completing Forms 1099 and W-2 remains unchanged. For specific questions, please contact Support. If your team needs in-depth training, reach out to Carol Oberlohr for a customized services quote.

We’re here to ensure you have a seamless year-end process. If you have any questions, feel free to contact us directly.